Last Updated: March 11, 2025
Welcome to Eat Feel Heal. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://eatfeelheal.com and interact with our services.
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This means we:
✔ Collect and process personal data lawfully, transparently, and fairly.
✔ Only collect necessary data and store it securely.
✔ Give you full control over your personal data.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following personal data:
1.1 Information You Provide to Us
- Personal Details: Name, email, phone number (if provided via contact forms, newsletter sign-ups, or consultation bookings).
- Payment Information: Collected securely through third-party payment processors (we do not store credit/debit card details).
- Consultation & Coaching Data: Any personal details voluntarily shared in consultation forms, questionnaires, or email correspondence.
1.2 Automatically Collected Information
- Device & Browser Data: IP address, browser type, operating system, and device information.
- Website Usage Data: Pages visited, interactions with our content, and referral sources.
- Cookies & Analytics: We use tracking technologies to analyze traffic and enhance user experience.
For details on managing cookies, see Section 6 (Your Rights & Choices).
2. Legal Basis for Data Collection (GDPR Compliance)
We collect and process personal data only when legally permitted under GDPR. This includes:
✔ Contractual Necessity: To provide coaching services, process payments, and fulfill bookings.
✔ Legitimate Interests: To improve user experience, analyze traffic, and protect against fraud.
✔ Legal Obligations: To comply with regulatory requirements.
✔ User Consent: For marketing communications and cookie tracking (users can withdraw consent at any time).
3. How We Use Your Information
We use your personal data for the following purposes:
✔ To provide and personalize our coaching services, courses, and wellness programs.
✔ To communicate with you about bookings, consultations, and updates.
✔ To send marketing emails (only if you have opted in).
✔ To analyze website traffic and improve user experience.
✔ To comply with legal obligations and prevent fraudulent activities.
We do not sell or rent your personal data.
4. How We Share Your Information
We may share your personal data only when necessary:
✔ With Service Providers: We use third-party platforms (e.g., payment processors, email marketing tools) to provide services securely.
✔ For Legal Compliance: If required by law, we may disclose data to regulatory authorities.
✔ For Business Transfers: If our business undergoes a merger or sale, user data may be transferred under strict confidentiality.
We ensure all third-party providers comply with GDPR.
5. Data Security & Retention
✔ Security: We implement encryption, firewalls, and access controls to protect your data from unauthorized access.
✔ Data Retention: We only keep data as long as necessary for legal, contractual, or business purposes.
✔ Data Deletion: If you request deletion, we will remove your data unless legally required to retain it.
6. Your Rights & Choices (GDPR-Specific Rights)
Under GDPR, you have the right to:
✔ Access Your Data: Request a copy of the personal data we hold about you.
✔ Correct Your Data: Request corrections to inaccurate or incomplete data.
✔ Request Deletion (“Right to be Forgotten”): Ask us to delete your data if it is no longer necessary.
✔ Withdraw Consent: If we process data based on consent, you can withdraw it at any time.
✔ Restrict Processing: Request limitations on how we use your data.
✔ Data Portability: Request a copy of your data in a structured, machine-readable format.
✔ Object to Processing: Stop us from using your data for marketing purposes.
How to Exercise Your Rights
You can exercise these rights by emailing us at ad***@ph*********.com We will respond within 30 days, in compliance with GDPR.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
✔ Necessary Cookies: Required for the website to function properly.
✔ Analytics Cookies: Used for performance monitoring and improvement.
✔ Marketing Cookies: Used for advertising and retargeting (only applied if you consent).
Managing Cookies:
- You can disable cookies in your browser settings.
- When visiting our website, you will see a cookie consent banner where you can accept or reject tracking cookies.
8. Third-Party Links
Our website may contain links to external websites (e.g., payment gateways, social media platforms). We are not responsible for their privacy policies. Before submitting data to any third-party site, please review their privacy terms.
9. Data Transfers Outside the EU
If you are in the European Economic Area (EEA), your data may be transferred to non-EU countries where our service providers are based.
✔ We ensure all transfers comply with GDPR safeguards (e.g., Standard Contractual Clauses, EU-US Data Privacy Framework).
✔ You may request information about how your data is protected when transferred internationally.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated “Last Updated” date at the top of this page.
If there are significant changes, we will notify users via email or website announcements.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your GDPR rights, please contact us at:
Email: ad***@ph*********.com
Website: https://eatfeelheal.com
